Cookie Policy

1. Do You Need a Separate Cookie Policy?

Yes. Under the EU ePrivacy Directive and the GDPR, websites that process personal data through cookies must provide clear and accessible cookie-specific disclosure in addition to or separate from a general privacy notice.

A standalone Cookie Policy provides a dedicated URL for consent-banner disclosures, supports updates when new tracking technologies are added, satisfies advertising-platform disclosure expectations, and helps meet California tracking transparency requirements.

2. What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They help websites work efficiently, remember preferences, and provide information to website operators.

We may also use similar technologies such as pixel tags, local storage, and server-side event tracking. Pixel tags support providers such as Meta, TikTok, and Google Ads, while server-to-server tracking supports affiliate conversion attribution.

3. How We Obtain Your Consent

When you first visit sinomdb.com, a cookie consent banner managed by CookieYes is displayed. You can accept all categories, reject all except strictly necessary cookies, or customise consent by category.

Your preference is saved and respected on later visits, and you can update it at any time through the Cookie Settings link in the footer.

For EU, EEA, and UK users, analytics and marketing cookies are disabled by default until active opt-in is given. Pre-ticked boxes and implied consent through browsing are not used. California users may opt out of sale or sharing through Cookie Settings or by contacting [email protected].

4. Cookie Categories and Full Cookie List

Strictly necessary cookies support core site functionality and do not require consent. These include authentication, CSRF protection, consent-state storage, Cloudflare bot management, and payment-session cookies.

Analytics cookies are placed only with consent and include Google Analytics identifiers used for aggregate measurement. sinomdb.com also implements Google Consent Mode v2, which allows GA4 to operate in a consent-less modelling mode when analytics consent is declined.

Marketing and advertising cookies are placed only with consent and support ad attribution, retargeting, conversion measurement, and affiliate tracking.

• Strictly necessary cookies include cookieyes-consent, sinomdb_session, sinomdb_auth_token, _csrf, __cf_bm, cf_clearance, __stripe_mid, __stripe_sid, and Paddle session cookies
• Analytics cookies include _ga, _ga_[Container ID], _gid, and _gat
• Marketing cookies include _gcl_au, _gcl_aw, _fbp, _fbc, _ttp, ttclid, ttcsid / ttcsid_[pixel], and affiliate tracking cookies

5. Third-Party Cookie Policies

Third-party cookies are governed by the privacy or cookie policies of their respective providers. We recommend reviewing the policies of Google, Meta, TikTok, Cloudflare, Stripe, Paddle, CookieYes, and our affiliate-tracking partners.

6. Managing and Withdrawing Cookie Consent

You can reopen Cookie Settings on sinomdb.com at any time to review and update your consent choices by category.

You can also block or delete cookies through your browser, although disabling strictly necessary cookies may prevent core functionality such as staying signed in.

You may opt out of ad-network tracking directly through provider tools, and sinomdb.com does not currently alter its practices in response to Do Not Track signals because no universal standard exists.

• Browser help links include Google Chrome, Mozilla Firefox, Apple Safari, and Microsoft Edge
• Advertising opt-out tools include Google Ads, Meta / Facebook, TikTok, and the Network Advertising Initiative
• Use the Cookie Settings panel for direct preference control on sinomdb.com

7. Consent Record Keeping

As required by GDPR Article 7(1), we maintain a verifiable record of cookie-consent interactions through CookieYes.

Each record captures the consent choices made, the timestamp, the banner version shown, and the session identifier. These records are retained for a minimum of 5 years.

8. Cookies and Sensitive Information

We do not use cookies to collect special category personal data such as health information.

VIP health-related consultation data submitted through the in-platform ticket system is not collected via cookies and is governed separately by the VIP Health Data Supplemental Agreement.

9. Updates to This Cookie Policy

We review and update this Cookie Policy whenever tracking technologies change. Material updates are reflected by a revised Last Updated date and, where necessary, a fresh consent prompt if new cookie categories or purposes require renewed consent.

For significant changes, registered users will also be notified by email at least 14 days in advance. The current version is always available at sinomdb.com/cookie-policy.

10. Contact

For questions about cookies or to exercise your rights, contact Tsing Link Technology Limited at Room 2-309, 2/F, Chungking Mansion, 36 Nathan Road, Tsim Sha Tsui, Hong Kong SAR or [email protected].

EU Representative: DataRep, The Cube, Monkstown Farm, Monkstown, Co. Dublin, A94 F8P4, Ireland. The dedicated contact page will be updated once the DataRep account is activated.

• DataRep serves as the EU Representative for data protection matters